Blog Post 3
Marketers in
today’s society are faced with a lot more bumps in the road as opposed to those
in the past. The introduction and growth of digital marketing has proved to be
more difficult to manage than previous methods. Marketers are faced with a new
ethics and responsibility question when it comes to marketing through social
media platforms such as Facebook and Twitter. This responsibility question was
brought into discussion, particularly, during the 2016 Presidential Election.
It is up to
the social platform to make sure that there is no misleading information being
displayed on their sites. Those in the marketing team for those social media
sites should do extensive research on who they are advertising for prior to
displaying those ads. If research is not done and information is proved to be
false, it comes back to the social media site for not being able to identify
truth. This only becomes more important when it comes to more nationwide and serious
topics such as the issues that arose during the election. The same type of responsibility
should be present in possible divisive or racist content. Social media should
be used as a neutral site to represent one’s own opinion but when the site
itself decides to post possibly racist or divisive content, it splits its
user base.
When it
comes to who purchases advertisements, I also believe that there should be full
transparency. Those who click on certain ads should be able to know who it was
purchased by and who they are representing, even if it is in the fine print of
the advertisement. Full transparency should be provided to the public when it
is being advertised on a public site with the potential of millions of people
that can see it. Particularly in the case of Facebook, for example. Facebook
should make their ads public to those besides Congress because it informs the
public of who purchased the advertisement, clearing up any potential controversy
before it can even begin. It would help with the public’s reception of these
social media sites and prevent possible problems that could put the blame
directly on the site. When it comes to the regulation of these policies, it
should rely directly on the governments. Governmental regulation is the only
way to get a standard and get everybody to follow along. Putting responsibility
on the advertiser would result in many different ways of interpretation and
could lead to more issues later on down the road.
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