Emotional Branding and Marketing
For a company to successfully market
their product, they may choose to target a consumer’s emotions rather than
display the features of said product. When a published ad is seen to be
emotional or reflect happiness, it is normally shared more often than an ad
that is not. One company that taps into emotion well is Coca Cola. The brand
has always been centered around happiness and fun times and their marketing
strategies over the years is visual proof of so. Their advertisements consist
of people having good time and engaging with one another in a positive manner.
One major move that Coca Cola made
in 2013 was the idea of having people’s names printed on the bottles of coke.
This “Share a Coke- Share a feeling” campaign proved to be a huge success. It
was a new and creative way to implement emotion within their cans and bottles.
People would want to purchase a bottle of coke simply because their own name
would be on it. This allows Coke, as a brand, to connect with its own consumers
while at the same time, helping their sales. This is reflective in the consumer
as well. If an individual buys a bottle of coke for their sibling, they are
doing it selflessly for their sibling and not just because it is a Coke
product. The “Share a Coke” campaign also dominated social media through its
own hashtag. All over social media were people sharing photos of themselves
with bottles of Coke with their own names on it.
Another move made by Coca Cola in
order to trigger emotion was the Coca Cola Hug Machine. It was a machine that
required a “hug” from the individual in order to receive a free Coke. It was
seen as a way to promote happiness and relate it with the brand. Sometimes, two
people would try to hug the machine at the same time, promoting the image of
those two individuals connecting with each other. Since the first one, many
more Hus Machines have been placed all around the world. Each machine asking
the consumer to do different things, whether it is hugging, singing, or even
dancing.
When it comes to tapping into a
consumer’s emotions, Coca Cola does it properly. They advertise based on
happiness and find ways to relate to its consumers, whether it is through the
use of the “Share a Coke” campaign or the Coca Cola Hug Machine.
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